Post by account_disabled on Jan 25, 2024 9:27:36 GMT
"Hold on. Our call is very important for us” - this phrase has long become a meaningless cliché. Moreover, with their attitude many companies prove just the opposite. Ringostat conducted a study on how various business areas approach handling calls from customers. We analyzed the percentage of missed calls, response speed and how long potential buyers are willing to wait on line. For the study, we grouped companies by industry: auto - rental and sale of cars, spare parts; leisure and recreation - entertainment centers, fitness clubs, sale of sports equipment and goods for tourism.
Computer Fax Lists equipment and electronics - sale and repair of computers, telephones, electrical equipment; beauty and health - beauty salons, plastic surgery centers, sale of cosmetics; medicine - medical centers and clinics; real estate - sale and rental of housing and commercial real estate; education - courses, programs for studying abroad; clothing and accessories - online stores of clothing, shoes and jewelry; food/drinks - restaurants and food delivery, online grocery stores; industrial goods and services - goods for repair, construction and industry, metal-plastic windows/doors, repair and construction services; goods and services for home and office - interior items, household goods, stationery, household staff, disinfection services, etc.
tourism services - tour operators and hotels; Internet services - online services, Internet marketing agencies, ad portals; services for business - logistics, advertising production, recruitment services, industrial waste removal, etc.; legal and financial services - insurance and credit companies, business registration and accounting services. Summary Medical representatives pay the most attention to calls from clients . They miss the fewest calls and are second in response speed.
Computer Fax Lists equipment and electronics - sale and repair of computers, telephones, electrical equipment; beauty and health - beauty salons, plastic surgery centers, sale of cosmetics; medicine - medical centers and clinics; real estate - sale and rental of housing and commercial real estate; education - courses, programs for studying abroad; clothing and accessories - online stores of clothing, shoes and jewelry; food/drinks - restaurants and food delivery, online grocery stores; industrial goods and services - goods for repair, construction and industry, metal-plastic windows/doors, repair and construction services; goods and services for home and office - interior items, household goods, stationery, household staff, disinfection services, etc.
tourism services - tour operators and hotels; Internet services - online services, Internet marketing agencies, ad portals; services for business - logistics, advertising production, recruitment services, industrial waste removal, etc.; legal and financial services - insurance and credit companies, business registration and accounting services. Summary Medical representatives pay the most attention to calls from clients . They miss the fewest calls and are second in response speed.
